Table Rate – Delivery charges

Order Amount: Delivery cost

  • Rs.5 – Rs.499 : Rs.39
  • Rs.500 – Rs.999 : Rs.29
  • Rs.1000 – Rs.1499 : Rs.19
  • Rs. 1500 – above : Free

 *Table Rate (Above) is calculated as per your cart subtotal on all items in your cart excluding Cakes & Foods

Delivery charges for Cakes

  • Standard Delivery : Rs.49
  • Midnight Delivery : Rs.149 (Delivered between 11:30 PM – 12:30 AM)

*Delivery charges for Cake is included in the product price, No extra delivery charges are applicable. 

Food Delivery Charges

  • Rs.5 – Rs.499 : Rs.39
  • Rs.500 – Rs.999 : Rs.29
  • Rs.1000 – Rs.1499 : Rs.19
  • Rs. 1500 – above : Free

*Additional 6% Service Tax is applied (calculated on your Subtotal of all food items in your cart)

Note: Delivery charges for Food is calculated separately

Delivery Time Slots

  • 09:30 AM to 12:30 PM
  • 12:30 PM to 03:30 PM
  • 03:30 PM to 06:30 PM
  • 06:30 PM to 09:30 PM
  • 09:30 PM to 12:00 AM

*Timeslots are subjected to change without prior notice

Packaging & Quality Check

We promise 3 hours delivery time, but sometimes unforeseen circumstances may delay the delivery. We request your kind cooperation and regret any such inconveniences caused

We take extra care in packing your favorite products, so that they reach you in pristine form. All the products are cleaned and packed in hygienic environment by professional with proper precautions. With all the necessary steps taken for preservation of products, there is possibility that some low quality product might have slipped our inspection, or the product might have been spoiled during transportation/delivery. We follow stringent rules for quality check of all products that leaves for delivery to our customers. We request you to check your products at the time of delivery for their quality. We assure you that we strive hard to achieve best quality of products , packaging & fastest possible delivery.

Secure Online Payment & Transaction

We support all major Debit and Credit cards, Net Banking with of major Banks in India.

We have taken necessary precautions and measures to provide you a safe and secure online transaction.

  • Our checkout page is protected with SSL encryption. which means you are connected to our site privately via a secured and encrypted connection which protects you from any type of frauds, identity thefts, hacking attacks.
  • All pages on our site that involve entering or querying sensitive user credentials or any kind of sensitive information are also encrypted with strong SSL encryption.

Failed Transaction & Refund

If your online transaction fails due to any circumstance, or money is debited from your bank account but your order is not placed on our site. Please write to us at – support@Grozip.com for necessary refunds. We assure you to work closely with you to remove any kind of inconvenience you are facing and promise you a speedy refund.

Return & Refund Policy

We have a no questions asked return and refund policy. 

If you find the product quality below your expectations at the time of delivery then you can return the product and get the refund within 24 hours.

For packaged products if you find the quality below your desirability, please inform us within 1 hour after delivery, we will make necessary return/refund/exchange arrangements for you.

If the order is paid using debit/credit card, Netbanking, or Digital Funds then we will immediately initiate a refund and you will get the confirmation notification via your registered Email/SMS.

Please note: Grozip has does not give refunds/returns in cash to customer, rather the amount is credit to cutomer’s Grozip account, which can be used by the customer to redeem equivalent amount of cash discount on subsequent order. Click Here to read more on this policy.

Thank you for shopping with us.